Last Updated: December 2025
This Privacy Policy explains how Clevedon Sash Windows (“we”, “our”, “us”) collects, uses and protects personal information when you visit our website or contact us about sash window services.
We only collect the information we need to answer enquiries and carry out work. We do not sell or share your information with third parties for marketing.
1. Information We Collect
We may collect:
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Your name
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Your email address
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Your phone number
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Your address (if you request a visit or quote)
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Any information you include in a contact form or email
We do not collect financial information or store payment details.
2. How We Use Your Information
We use your information to:
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Respond to your enquiry
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Provide quotes
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Arrange appointments
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Carry out sash window services
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Keep records required for business and legal purposes
We do not send newsletters or marketing emails unless you request them.
3. How Your Data Is Stored
Your information is stored securely in:
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Our email system
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Our job and quotation records
We take reasonable steps to keep your information safe and prevent unauthorised access.
4. Sharing Your Information
We only share your information when it is necessary to:
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Arrange work (e.g., passing your address to our team)
We never sell or pass your information to outside companies for marketing.
5. Cookies
Our website may use basic cookies to ensure it works correctly.
If we use analytics tools such as Google Analytics, we will display a cookie notice when you visit the site.
You can disable cookies in your browser at any time.
6. Your Rights
Under UK data protection law, you have the right to:
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Access the personal data we hold about you
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Ask us to correct inaccurate information
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Request that we delete your data
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Withdraw consent at any time
To request any of these, contact:
Email: [email protected]
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Clevedon Sash Windows
A subsidiary of Bristol Sash Window Services Ltd
77 Hill House Road
Bristol
BS4 3HL
Tel: 0117 441 2257
Email: [email protected]